FAQs

  • What leasing options are available?

    3 to 15 months

  • What are your application requirements?

    3X gross amount of rent. No outstanding evictions or bankruptcy unless dismissed with a zero balance.

  • How much is the security deposit?

    Standard $500.00; $1,500.00 if approved with conditions; Jetty deposit alternative or Home Body deposit alternative.

  • How much of the security deposit is refundable?

    Deposit alternative policies through Jetty/Home Body are not refundable, but they cover outstanding balances up to the policy amount.

  • Is there an application fee?

    $100 per person over the age of 18.

  • Is there a late fee for overdue payments? Is there a grace period?

    Yes, 10% late fee is charged on the 6th of the month.

  • Is renter's insurance required?

    Liability coverage of $100,000 is required.

  • Can I apply online?

    Yes, at trailpoint.residentportal.com.

  • Are there qualifications - income, credit history checks, criminal history, rental history, etc.?

    Minimum monthly earnings must equal 3× rent. Credit, rental, and criminal background checks are conducted with every application.

  • What fees/deposits are due upon applying? Moving in?

    $100 application fee + $150 admin fee + prorated rent.

  • Do I have to pay first & last month's rent?

    No.

  • When is rent due?

    On the first day of every month.

  • How can I pay my rent? What forms of payment are acceptable?

    Online payments, MoneyGram, checks, and money orders are accepted.

  • Are utilities included?

    No.

  • What utilities are not included in the rent?

    Water/sewer, pest control, trash, storm drain fees.

  • What costs are not included in the rent?

    VIP parking.

  • What is the average cost for utilities each month?

    $45 – $100.

  • Are the apartments furnished? What is included?

    Not furnished.

  • Are there any bed restrictions for the apartments?

    No water beds.

  • Do you have items I can rent?

    No.

  • Are corporate rentals available?

    No.

  • Under what circumstance can a landlord terminate your lease?

    For conduct issues, non-payment of rent, health hazards, or as covered in the TAA and NAA lease contract.

  • What happens if I need to move out before my lease expires?

    Penalties included in the lease contract will be exercised.

  • Are there any fees associated with moving in or moving out?

    Yes.

  • Can the apartment be listed on AirBnB?

    No.

  • How often is there a rent increase?

    Upon renewal.

  • What are the occupancy limits?

    2 people in 1 bedroom; up to 4 people in 2 bedrooms.

  • Can the apartment be sublet?

    No.